•Engaging with customers to understand their needs and requirements and providing them with information about the company's products or services, and assisting in the sales process.
•Developing quotes and proposals for clients.
•Generate leads and cold call prospective customers
•Finding and developing new markets and improving sales.
•Keeping oneself updated with our business product and value proposition
•Customer Relationship Management through-out the life cycle
•Building good rapport with the clients and take feedback to increase customer satisfaction.
•Continuously monitor and train the team to improve performance and conversions
•Analyzing and sharing active feedback about customer behavior, market demands, and competition to the marketing team
•Handle escalations and improve customer experience
•Give prompt responses on crucial issues and suggest solutions
Any Graduate in any specialization,
Fresher or Experienced,
Bachelor’s degree in business, marketing or related field.
Ability to manage complex projects and multi-task.
Excellent communication skills (written and verbal), interpersonal abilities, and presentation skills.
Proficient in Word, Excel, Outlook, and PowerPoint.
Excellent organizational skills.
STtrong sense of empathy and great patience.
Passion for delivering the highest levels of customer service at all times
Ascent Human Solution Pvt. Ltd. is a leading HR company in India offering end-to-end Human Resource Management Service and have been serving it clients including MNCs and Big Indian Corporate.
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